Privacy Policy

1832 Hawaiʻi — Privacy Policy

Last Updated: July 20, 2026

At 1832 Hawaiʻi Living Co. ("1832," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases at The Ranch Store, book events or experiences at Waikoloa Stables, or subscribe to our communications.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our site, products, and services:

  • Contact Information: Name, email address, physical address, and mobile phone number.

  • Transaction Data: Billing information, shipping addresses, and order histories processed through our secure payment gateways.

  • Communication Preferences: Your opt-in choices for email dispatches and VIP text (SMS) marketing messages.

  • Technical Data: IP address, browser type, device information, and browsing activity collected via cookies and site analytics.

2. How We Use Your Information

We use your information to deliver a seamless high-country experience, including to:

  • Process and fulfill online store purchases, tickets, and experience reservations.

  • Communicate updates, order confirmations, and service information.

  • Send marketing communications (emails and SMS text messages) if you have explicitly opted in.

  • Maintain tax-inclusive transaction transparency and prevent fraud.

  • Improve our website, store inventory, and high-country event offerings.

3. SMS / Mobile Messaging Privacy

We respect your mobile privacy. Phone numbers collected for SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are strictly excluded from any third-party sharing.

4. Third-Party Service Providers

We may share necessary data with trusted third-party providers who assist us in operating our business (such as web hosting, payment processing, e-commerce platforms, and marketing delivery services). These partners are bound by strict confidentiality and data protection obligations.

5. Cookies & Tracking

Our website uses standard cookies to enhance navigation, analyze site traffic, and personalize your experience. You can adjust your browser settings to disable cookies if you prefer.

6. Your Rights & Choices

  • Marketing Unsubscribe: You may opt out of email communications at any time by clicking the "Unsubscribe" link at the bottom of any email.

  • SMS Opt-Out: You can stop receiving text messages by replying STOP to any marketing text message you receive from us.

  • Data Access & Deletion: You may request to review, update, or delete your personal information by contacting us directly.

7. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us at:

1832 Hawaiʻi Living Co.

Historic Waikoloa Stables

Waikoloa, HI 96738

Email: info@1832hawaii.com

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